Frequently Asked Questions

Have questions? We're here to help.

PawsRoam is available on both iOS and Android devices. You can download it from the App Store or Google Play Store. We also have a web version for browsing listings.
Yes! Downloading the app, creating a profile, and searching for pet-friendly spots is completely free. We only charge a small service fee when you book paid services like PawSafe sitting.
Simply open the app, go to the 'PawSafe' tab, enter your location and dates, and browse available sitters. You can read reviews, chat with them, and book directly through the app.
Absolutely. Every booking made through PawsRoam is covered by our comprehensive pet insurance, including emergency medical expenses and third-party liability. Peace of mind is our priority.
We love welcoming new caregivers! Click on 'Become a PawSafer' in the menu, complete your profile, and pass our verification and background check process. Once approved, you can start accepting bookings.
Payments are processed securely and released to your account 24 hours after the booking is successfully completed. You can track your earnings directly in the app dashboard.
We take safety seriously. All PawSafers undergo identity verification, background checks, and a knowledge assessment. We also rely on our community review system to maintain high standards.